Frequent Asked Questions
Shipping Information
We have multiple shipping methods available which includes USPS, FEDEX, DHL, UPS
Our processing time is usually between 1-3 days then after we ship your package which may take between 1-15 days to receive your package. you may choose an expedite shipping for faster delivery
Yes, we ship to all countries and operate worldwide
We have varieties of shipping methods but our most popularly used shipping methods are USPS, FedEx, DHL, UPS
Payment
We accept the following payment methods:
Visa
Mastercard
American Express
Discover
PayPal
Stripe
BM Wallet (5% Cashback)
BM Account ( 5% discount)
BM Gift Card
Buying from Best7Mart website is 100% safe and secure. our entire website is secured with SSL. your payment information is 100% safe and secure with our payment processors.
Orders & Returns
To place an order follow this steps:
1. Create an account
2. Login to your account
3. Find the product that you want to buy
4. From the product detail page, click on add to cart button
5. From the popup click on checkout button
6. From the checkout page, enter your billing address, shipping address, select your payment method
7. Click on place order button
8. Complete your payment from our payment processor website if you are redirected to their website.
Yes, you need to create an account before placing order
You can return a product within 15 days of your purchase. please check our return and refund policy to see if your product is eligible for a return.<br><br>
<strong>To return a product follow this steps:<br></strong>
1. Login to your account<br>
2. Go to my account<br>
3. Go to orders<br>
4. Click on return button <br>
5. Enter the reason for your return<br>
6. Click on submit button<br>
or contact your seller or our customer service via support ticket to help you initial your return
You can make changes to your order within 30 minutes of placing your order by either canceling your order or by contacting your seller via support ticket or by adding a note to your order.
To track your order follow this steps:
1. Click on track order at the top menu or got to my account
2. From my account, click on my orders
3. Enter your order number and email address or tracking number
4. Click on the track button
